Privacy Policy
This Privacy Policy outlines how herpafend.com ("we" or "us") collects, uses, and protects your information when you visit our website ("Website") or use our services. By using the Website, you consent to the practices described here.
1. Information We Collect
We collect two types of information:
Personal Data:Information that identifies you, such as your name, email, phone number, and location. This is collected when you fill out forms, contact us, or engage in chats.
General Information:Non-identifiable data like IP addresses, device identifiers, and browser types, collected through cookies. This helps us understand how users interact with our site and improve the service.
2. How We Use Your Information
Personal Data: To communicate with you, respond to inquiries, and send marketing materials (with your consent).
General Information: To improve the Website's performance and user experience using services like Google Analytics and Hotjar.
3. How We Share Information
We do not sell your Personal Data. We share it only with trusted service providers for purposes like hosting and customer support. We may also share your information if required by law or in business transfers (e.g., mergers).
4. Data Protection
We use technical measures to protect your information but cannot guarantee 100% security. Please protect your own account by logging off when using shared computers.
5. Data Retention
We retain your information for as long as needed to fulfill our business or legal obligations. You can request the deletion of your data at any time.
6. Your Rights
Opt-out: You can unsubscribe from marketing emails at any time.
Access and Deletion: You can request access to or deletion of your data. EU users have additional rights under GDPR.
California Residents: You can request information on how your data is shared for direct marketing purposes.
7. Cookies and Tracking
We use cookies to track your activity on our Website. You can manage or disable cookies via your browser settings. We also honor Do-Not-Track requests.
8. Children’s Privacy
Our Website is not intended for users under 18. We do not knowingly collect data from children.
9. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on the Website, and your continued use of the site indicates acceptance of the updated policy.
10. Questions
If you have any questions or requests regarding your data, contact our Data Protection Officer at [email protected].